Haygate Veterinary Centre - Madeley – Vets in Telford
AI Overview
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Haygate Veterinary Centre in Madeley, Telford, is a well-regarded veterinary clinic with a strong community reputation. With a Google rating of 4.6 stars from 219 reviews, it stands out as a reliable choice for pet owners in the area. The clinic not only offers standard veterinary services but also operates as a Veterinary Nurse Training facility and provides emergency services, ensuring comprehensive care for pets.
The reviews highlight the clinic's strengths, particularly its compassionate and supportive staff. Many clients, like Matt Poole and Leah Ratcliffe, commend the staff for their genuine care and professionalism, often noting the comfort and support provided during difficult times. Leah Ratcliffe, in particular, expressed gratitude for the kindness shown during the euthanasia of her pet hamster, demonstrating the clinic's empathetic approach to pet care.
However, not all experiences have been positive. Maria Evans shared a contrasting view, citing issues with communication and the demeanor of certain staff members, particularly in handling her dog. This suggests that while the clinic generally receives high praise, there may be occasional lapses in service quality.
Overall, Haygate Veterinary Centre in Madeley is recognized for its dedication to animal welfare and customer service. The clinic's commitment to training future veterinary professionals and providing 24/7 emergency care further enhances its appeal. Despite some isolated negative feedback, the majority of reviews reflect a high level of satisfaction with the clinic's services, confirming its status as a trusted veterinary provider in Telford.
Animals Treated
Dogs
Cats
Birds
Small MammalsPoultrySpecial Services
24/7 emergency care available
Veterinary nurse training provided
Location
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Animals Treated at Haygate Veterinary Centre - Madeley
Animals We Treat
Companion Animals
DogsCatsBirdsSmall MammalsFarm Animals
PoultryOpening Hours – Haygate Veterinary Centre - Madeley
Opening Hours
Hours
Reviews for Haygate Veterinary Centre - Madeley
Note: Showing the 5 most recent Google reviews out of 219 we track in total. Recent reviews may not be representative of overall sentiment.
Matt Poole
11 months ago
Amazing staff, amazing service. My cat is a very happy customer .... From the minute you walk in until you leave you can feel the geunine care the whole team has to providing the very best they can
maria evans
a year ago
I have used Haygate for many years Recently however not good Vets who talk down to you One vet cornered my dog to examine him Really? Very young vets recently who don't seem to know what they are doing Recently the vet had an observer with her a young lad Didn't introduce him or say why he was there Could have been the reason my dog cowered in a corner as he is frightened of males Will not be going back ever
Leah Ratcliffe
a year ago
I just wanted to say thank you to the staff at the Madeley branch. We have been registered with Haygate years and we have always been highley satisfied with both service and care for all of our pets. I didnt manage to get the ladies name who attended to our old and poorly hamster Oreo on Saturday (6th April 2024). Unfortiantly, we had to have our sweet Oreo put to rest due to old age and him having cancer and an infection. All our pets are treated as our family, and on the day we had to take Oreo in to be laid to rest, I coulnt of asked for more from the vet in question. Both myself and my daughter were utterly heart broken and in floods of tears, but thanks to the lady vet who looked after us, she made such a distressing visit so much more comforting. She was gentle, understanding, kind, and brought me such words of comfort and for that, we are forever gratefull. Thank you so much, top service/care and we wouldnt want to go anywhere else. Leah.
Andrea Elliott
2 years ago
Although it wasn't a nice experience as I had to have my lovely cat Mica put to sleep, the staff were very supportive, showed empathy and explained everything. They didn't rush me and let me have time. Would recommend the clinic.
Alice R
4 years ago
We are so impressed with the service at Madeley. They bend over backwards to help you and will always make time for you. We were new to kittens and they helped give brilliant advice and always welcome our questions and eager to help. Our kittens needed an appointment and they called other practices to ensure we got the appointment we needed. Efficient and professional. They put the animals first. Thank you everyone.
