Haygate Veterinary Centre - Madeley – Vets in Telford
Clinic Overview
- Many owners describe a caring, friendly team and say they have had consistently good experiences across multiple pets. - Sensitive appointments are a recurring positive theme, with reviews praising staff for empathy, clear explanations, and not rushing euthanasia visits. - Routine care also gets positive mention, including a cat spay with good aftercare and helpful support for first-time kitten owners.
Haygate Veterinary Centre - Madeley is a CVS small-animal practice in Telford offering routine veterinary care as well as more advanced work including orthopaedic and soft-tissue surgery, cardiology, and internal medicine. Outside routine appointment hours, 24-hour emergency support is provided on site through MiNightVet. The practice is also a veterinary nurse training facility. Recent feedback is mostly positive, with owners often highlighting kind handling during sensitive visits and routine procedures, alongside a small number of complaints about manner, thoroughness, and costs.
Services
- •General veterinary care: consultations, routine check-ups, vaccinations, parasite control, microchipping, and six-month health checks. Reviews also mention helpful advice for new kitten owners.
- •Surgery and procedures: neutering, including cat spays mentioned by recent reviewers, plus soft-tissue and orthopaedic surgery listed among the practice’s capabilities.
- •Diagnostics and treatment support: diagnostic testing and imaging, including X-ray and ultrasound, along with internal medicine and cardiology.
- •Dental and nurse-led care: dentistry, nurse clinics, nail clipping, anal sac expression, and blood pressure checks.
- •Additional services: acupuncture and home visits.
- •Species treated: dogs, cats, rabbits, hamsters, guinea pigs, gerbils, and ferrets.
- •Emergency care: 24-hour emergency support via the on-site MiNightVet service outside normal appointment hours.
- •Examples from owners’ experiences: recent reviews mention supportive handling of a defensive stray cat, good aftercare following a cat spay, and calm, compassionate support during euthanasia appointments.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. In reviews, some owners describe the practice as friendly and helpful, while a minority say they felt treatment was expensive or that they were pushed toward higher-cost options.
People
No individual staff names are highlighted here, but reviews describe a male vet and two nurses who handled a difficult stray cat calmly and professionally, and a female vet who was praised for gentle, clear support during a hamster euthanasia. More broadly, owners often comment positively on the friendliness and care shown by the team. The practice is also a veterinary nurse training facility.
Reviews
Haygate Veterinary Centre - Madeley has a Google rating of 4.5/5 from 224 reviews.
- •Many owners describe a caring, friendly team and say they have had consistently good experiences across multiple pets.
- •Sensitive appointments are a recurring positive theme, with reviews praising staff for empathy, clear explanations, and not rushing euthanasia visits.
- •Routine care also gets positive mention, including a cat spay with good aftercare and helpful support for first-time kitten owners.
- •A smaller number of reviews report the opposite experience, including feeling spoken down to, concerns about how thoroughly a dog was examined, and dissatisfaction over costs or communication.
