Haygate Veterinary Centre - Madeley – Vets in Telford
Clinic Overview
- Many owners describe consistently friendly, caring service, including long-term clients with multiple pets. - Routine visits are a common positive theme, with reviewers mentioning smooth booster appointments, helpful advice, and good care around procedures such as cat spays. - Compassion during difficult appointments stands out, with praise for gentle handling, clear explanations, and not rushing euthanasia visits.
Services
- •General veterinary care: consultations, routine check-ups, vaccinations, parasite control, microchipping, and six-month health checks. Recent reviews mention annual boosters for dogs, helpful support for first-time kitten owners, and prompt assessment and medication for a dog in pain.
- •Surgery and procedures: neutering, including cat spays mentioned by reviewers, plus soft-tissue and orthopaedic surgery listed among the practice’s capabilities.
- •Diagnostics and treatment support: diagnostic testing and imaging, including X-ray and ultrasound, along with internal medicine and cardiology.
- •Dental and nurse-led care: dentistry, nurse clinics, nail clipping, anal sac expression, and blood pressure checks.
- •Additional services: acupuncture and home visits.
- •Species treated: dogs, cats, rabbits, hamsters, guinea pigs, gerbils, and ferrets.
- •Emergency care: 24-hour emergency support via the on-site MiNightVet service outside normal appointment hours.
- •Examples from owners’ experiences: reviews describe calm handling of a defensive stray cat, good aftercare following a cat spay, and gentle, unhurried support during euthanasia appointments.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews on cost are mixed: many focus on the quality of care, while a minority describe treatment as expensive.
People
No individual staff names stand out in public feedback, but owners do mention a male vet and two nurses who handled a difficult stray cat calmly and professionally, a lady vet praised for gentle support during a hamster euthanasia, and a receptionist who helped arrange a fast appointment at another branch for a dog in pain. More broadly, reviews often describe the team as friendly, caring, and helpful. The practice is also a veterinary nurse training facility.
Reviews
Haygate Veterinary Centre - Madeley has a Google rating of 4.5/5 from 227 reviews.
- •Many owners describe consistently friendly, caring service, including long-term clients with multiple pets.
- •Routine visits are a common positive theme, with reviewers mentioning smooth booster appointments, helpful advice, and good care around procedures such as cat spays.
- •Compassion during difficult appointments stands out, with praise for gentle handling, clear explanations, and not rushing euthanasia visits.
- •A smaller number of reviews report poor experiences, including feeling spoken down to, concerns about how thoroughly a dog was examined, and dissatisfaction with pricing.
