Clinic Not Accepting Clients from VetsCompared
Medivet Oakengates – Vets in Telford
Clinic Overview
Medivet Oakengates is part of the Medivet group and is led by veterinary surgeon Duncan Senior. The practice appears set up for both routine care and urgent same-day problems, with owners describing easy appointment access, an appointment offered within the hour, and emergency help on a Saturday for a pet that was not registered there. Recent feedback continues to highlight a friendly, familiar atmosphere, with long-standing clients praising the team as professional, caring, and easy to deal with.
Services
- •Routine veterinary care: consultations, vaccinations, parasite care, check-ups, repeat medications and tablets, microchipping, neutering, and nurse clinics. Reviews mention clear explanations around puppy vaccinations, prompt check-ups, booster reminders, and follow-up advice.
- •Sick pet and urgent care: owners describe being seen quickly for urgent concerns, including a same-day emergency appointment for a sick cat, an appointment offered within the hour, and a Saturday emergency visit arranged for a pet from another practice.
- •Diagnostics and procedures: the clinic lists in-house laboratory testing, ECG, ultrasound, X-rays, digital X-ray, blood machines, and dental facilities. One owner also mentions a cat having an entropion eye operation with a very good result.
- •End-of-life and supportive care: pet euthanasia is listed, and reviews describe compassionate handling during a kitten emergency, including a quiet room and time for the family to talk and say goodbye.
- •Species and additional support: the practice states that it treats cats, dogs, rabbits, exotics, and small mammals, and also offers home visits. Reviews also highlight patient handling for a reactive rescue dog over regular visits, using treats, play, and ongoing advice to build tolerance of handling.
- •Out-of-hours care and training: out-of-hours cover is provided by Medivet 24 Hour Shrewsbury, and the clinic is listed as a Veterinary Nurse Training facility.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. Recent reviews focus much more on the quality of care, access, and follow-up than on cost, with little direct comment on pricing.
People
- •Duncan Senior is named on the practice website as the lead veterinary surgeon, and clients continue to mention Duncan positively.
- •Reception and the wider team are regularly praised for being friendly, professional, compassionate, and understanding, including during emergencies and difficult end-of-life situations.
- •Reviews also describe a familiar, supportive practice atmosphere, with staff getting to know pets over time and offering follow-up help, advice, and patient handling for nervous animals.
Reviews
Medivet Oakengates has a 4.7-star Google rating from 282 reviews.
- •Friendly, professional care is the strongest theme, with repeated praise for knowledgeable staff who clearly care about pet welfare.
- •Quick access for urgent problems stands out, with owners mentioning an appointment within the hour and emergency help on a Saturday, even for a pet not normally registered there.
- •Compassion in difficult moments remains a clear strength, including thoughtful support for a family whose kitten had been brought in after a road accident.
- •Long-term trust and continuity also come through strongly, with several owners returning over many years and praising reminders, follow-up advice, and staff who know their pets well.
