Southwater Veterinary Group – Vets in Telford
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Independent
Clinic Overview
Southwater Veterinary Group presents itself as an independent practice in Telford with on-site diagnostics and surgery, including a CT scanner and theatre. It also operates as a veterinary nurse training facility and offers advanced diagnostic and surgical work, including CT and endoscopy referrals. Recent reviews continue to describe a practice that handles both routine appointments and more complex cases, with particular praise for its calm approach to nervous pets and clear communication around treatment.
Services
- •Routine care for dogs, cats, and other small pets, with review examples including kittens, puppies, older dogs, and post-operative follow-up.
- •Advanced diagnostics and surgery with on-site facilities including a CT scanner and theatre.
- •Referral work, including CT and endoscopy referrals, alongside more complex surgical cases.
- •Specialist areas listed by the practice include surgery, endocrine medicine, endoscopy, laparoscopic surgery, surgical oncology, and small mammal medicine.
- •Small mammal care, with the practice specifically referencing rabbits, guinea pigs, gerbils, and degus.
- •Examples mentioned by owners include rapid thyroid blood testing with same-day treatment, bladder stone surgery, a cat’s tongue operation, neutering, ligament surgery with follow-up treatment after complications, and specialist surgery arranged within two days of referral.
- •Support for anxious or reactive pets is a consistent theme in reviews, with owners mentioning quieter appointment times, waiting in an empty consult room, and a separate entrance or calmer spaces to reduce stress.
Pricing
No published pricing information is currently available for this clinic.
People
- •Rob: Praised for professionalism, compassion, expertise, and taking time to explain treatment clearly.
- •Ryan: Repeatedly thanked for short-notice appointments, ongoing case management, and surgical follow-up, including a dog’s ligament treatment and repeat surgery after infection.
- •Naomi: Mentioned positively for helping with both a stray cat and a kitten, with one owner appreciating her focus on needed care without pushing unnecessary procedures.
- •Dr. Catalin Demeter: Thanked for clear explanations and reassurance around a dog’s bladder stone surgery.
- •Carwyn and Leanne: Named in thanks after a cat’s tongue operation and recovery.
- •Mel: Reception team member highlighted for making an owner feel listened to and cared for from the first phone call.
- •Reception and nursing team: Frequently described as friendly, welcoming, and supportive, especially during more stressful visits.
Reviews
Southwater Veterinary Group has a 5.0-star Google rating from 160 reviews.
- •Reviews consistently praise the friendliness and professionalism of the team, with several owners comparing the service favourably against other local practices.
- •There is strong feedback on handling nervous, anxious, or reactive pets, including slower-paced appointments, separate waiting arrangements, and a generally calm, patient approach.
- •Owners describe positive experiences with surgery and complex care, including neutering, ligament surgery, bladder stone treatment, and fast access to specialist surgery after referral.
- •A few reviewers also comment positively on value and pricing, describing fees as fair or transparent alongside the level of care received.
Special Services
Vet Nurse Training
