Medivet Shawbirch – Vets in Telford
Clinic Overview
Medivet Shawbirch is part of the Medivet group and offers routine care plus in‑practice diagnostics (in-house lab, X‑rays and ultrasound) with 15‑minute consultations listed on its website. The practice is also marked as a veterinary nurse training facility. In the latest reviews available, owners repeatedly mention being fitted in at short notice, staff taking time to listen to concerns, and calm handling of nervous pets; one reviewer also describes a strong negative experience at another Medivet branch, contrasting it with Shawbirch advising against a procedure.
Services
From the clinic website summary
- •Vaccinations
- •Parasite care
- •Neutering
- •Microchipping
- •Dentistry
- •Home visits
- •15‑minute consultations
- •In-house laboratory testing
- •Imaging: X‑rays and ultrasound
- •Species mentioned: cats, dogs, rabbits
- •Out-of-hours care is stated as being provided via “Medivet 24 Hour Shrewsbury” (the website also notes an out-of-hours consult fee and that phone assessment has no charge).
Pricing
- •Out-of-hours consult fee: £130 (as stated on the clinic’s website summary).
- •No charge for assessment by phone (out-of-hours arrangement, per the website summary).
People
Names mentioned in the latest reviews
- •Natalie: described as “extremely helpful and friendly,” and as someone who helps “put your mind at rest.”
- •Eliza: repeatedly credited for support and for being “friendly and informative,” including seeing a dog on short notice multiple times.
- •Saski: mentioned alongside Eliza as “wonderful and caring.”
- •Reception team: described as welcoming and chatty; one reviewer notes the receptionist “makes us laugh.”
Reviews
4.8 stars from 82 reviews. - Short-notice access: one owner says their dog was seen on short notice, multiple times.
- •Listening and clear communication: reviewers mention staff “listen to you” about a pet’s needs and are “friendly and informative.”
- •Supportive, calming approach: owners describe being put at ease, including when they were anxious, and calm treatment of a timid/nervous dog.
- •Branch-to-branch inconsistency (reported): one reviewer strongly criticises another Medivet branch for feeling pressured toward neutering/BOAS surgery and describes threats; they contrast this with Shawbirch advising against neutering and being polite about it.
Special Services
Animals Treated at Medivet Shawbirch
Animals We Treat
Companion Animals
Opening Hours – Medivet Shawbirch
Opening Hours
Hours
Reviews for Medivet Shawbirch
Note: Showing the 5 most recent Google reviews out of 82 we track in total. Recent reviews may not be representative of overall sentiment.
Michelle Ebrey
2 months ago
Excellent customer service from shawbirch and oakengates thank you
Jill Barnett
2 months ago
Nika Ostratyuk
2 months ago
Thanks our Vet for care about us ! Much love !
Lesley Sherrry
3 months ago
Great surgery with great staff. Always there to put your mind at rest. Natalie has been extremely helpful and friendly.
Lesley Sherrry
6 months ago
Great surgery with great staff. Always there to put your mind at rest. Natalie has been extremely helpful and friendly.
Saz fox
7 months ago
Great staff quick service n listens to u when u say something about ur pets needs etc x
Karen Warner
7 months ago
I cannot rate Eliza and the team enough. The team at Oakengates for their support also. A very emotional cat mommy always put at ease and supported by all at Medivet Shawbirch and Oakengates. Thank you so much for always being SO lovely. Fabulous support and service
Saphron Watson
8 months ago
They have a genuine passion and excitment for animals, which is great, and they are are really approachable and friendly. The receptionists makes us laugh she is funny and the Vets are wonderful
Lesley Sherry
8 months ago
Medviets Shawbirch are great. The staff are all extremely friendly and helpful and the surgery is clean and very welcoming. They are calm and dedicated when treating our dog who is very timid and nervous. I would definitely recommend them.
Emma-Leigh Parton
10 months ago
Medivet shawbirch are amazing, they saw my dog on short notice, multiple times and were friendly and informative. Eliza and Saski are both wonderful and caring and the people on the front desk are lovely, welcoming and chatty. However if they ever offer you an appointment with medivet oakengates DO NOT GO. Medivet oakengates was horrible service and treatment. I felt very pressured to get my dog neutered or have boas surgery and when said he would not be getting neutered i felt judged and pressured to consider it. When i said i didn't want too i was questioned as to why, its just preference. They made me feel like i was doing something wrong by not getting him done. this was funny as the medivet shawbirch advised against getting him done, and was polite about it. my dog does not need boas. i couldnt afford the tablets but felt forced to buy them as i felt i wouldnt be allowed to leave the practice with my dog if not, considering they said they would come to my house and take my dog if i didnt bring him in. will be moving vets now how dare you threaten to come to peoples houses. disgusting ruined my christmas eve and day. Not only this but now i feel forced to move vets. Thank you Shawbirch for all good you did do for myself and Gatti.
Nearby Vets
Explore more trusted veterinary clinics near Medivet Shawbirch
Wrekin View Veterinary Practice
(1.2 miles)13 Queen St, Wellington, Telford TF1 1EH, UK
Haygate Veterinary Centre - Wellington / MiNightVet Telford
(1.4 miles)78 Haygate Rd, Wellington, Telford TF1 1QN, UK
Medivet Oakengates
(3.8 miles)77-79 Market St, Telford TF2 6EA, UK
Southwater Veterinary Group
(4.9 miles)Wright House, Stafford Ct, Telford TF3 3BD, UK
