Animal Trust Vets cic – Vets in Telford
Clinic Overview
Animal Trust Vets cic describes itself as a not-for-profit, full-service general practice offering free consultations and transparent, value-focused pricing. The clinic’s website also highlights modern equipment including CT scanning, and the practice states that it provides 24/7 urgent care with a £79 supplement when other surgeries are closed. Recent feedback paints a picture of a calm, friendly clinic with strong aftercare and practical touches such as online chat and self check-in machines.
Animal Trust Vets cic describes itself as a not-for-profit, full-service general practice offering free consultations and transparent, value-focused pricing. The clinic’s website also highlights modern equipment including CT scanning, and the practice states that it provides 24/7 urgent care with a £79 supplement when other surgeries are closed. Recent feedback paints a picture of a calm, friendly clinic with strong aftercare and practical touches such as online chat and self check-in machines.
Services
- •General veterinary care and free consultations, alongside routine appointments for ongoing health problems and everyday concerns.
- •Preventive and diagnostic services, including vaccinations and CT scans.
- •Surgery, including major surgery; reviews also mention clear pricing before treatment.
- •Dental treatment, with one owner specifically mentioning four teeth removed and a follow-up call afterwards.
- •Spaying, with a recent reviewer describing a smooth experience and “5 star treatment”.
- •Sedation-supported handling for difficult procedures, including a dog with a long-standing fear of nail clipping; the owner said they were able to stay and comfort their dog during sedation.
- •Emergency and urgent care: the practice states it offers 24/7 urgent care with a £79 supplement outside normal surgery availability.
- •The clinic is also noted as a Veterinary Nurse Training facility.
- •Owners also mention useful day-to-day systems including online chat, online appointment/contact options, and self check-in machines in the waiting area.
Pricing
Available published prices indicate the clinic sits below average relative to similar practices. The clearest published figures are free consultations and a £79 urgent care supplement for 24/7 out-of-hours access. Reviews consistently describe the clinic as low cost, reasonable, or good value, while also praising visible treatment cost lists and clear estimates before procedures.
People
Named by clients, Gavin is praised as a fantastic vet, while Jo on reception is singled out for being especially warm and welcoming. An earlier review also specifically thanked Nick, a vet, for going above and beyond. More broadly, the vets are repeatedly described as clear, reassuring and caring, and the reception team as friendly and helpful.
Reviews
Google rating: 4.9/5 from 296 reviews.
- •Recent reviewers are overwhelmingly positive about the clinic’s friendly, calm atmosphere, with several saying staff are caring, welcoming and good with anxious pets.
- •Owners highlight clear communication and aftercare, including vets who explain things well and a follow-up call after a dental procedure.
- •Recent treatment examples include support for an ongoing health condition, dental extractions, spaying, and sedation-assisted nail clipping for a dog with a long-standing fear of the process.
- •Affordability and convenience come up repeatedly, with praise for reasonable prices, visible treatment-cost lists, online chat, and self check-in machines.

