Vets Now Telford

Vets Now Telford is part of Vets Now, an IVC Evidensia out-of-hours emergency veterinary network for pets that need urgent care when daytime practices are closed. It offers emergency appointments, overnight care where needed, and handover back to a pet’s regular vet for ongoing treatment. Recent feedback is mostly positive about fast access, professionalism, and reassurance, though a small number of reviews raise concerns about out-of-hours costs and limits around home-visit support.

Services

• •Out-of-hours emergency appointments: Reviews describe owners being booked in quickly after calling, then having pets assessed promptly on arrival.
• •Urgent assessment and treatment for acute problems: Examples mentioned in reviews include a late-night eye infection, severe illness in an older dog, and a dog going into shock before receiving emergency care.
• •Overnight emergency care and handover to the regular vet: One review describes overnight monitoring followed by a promised callback and arrangements for the pet’s usual vet to continue treatment the next morning.
• •Support during difficult and end-of-life situations: Reviews mention vets explaining options clearly and helping families through emotionally difficult appointments.
• •Video consultations: Mentioned as part of the wider Vets Now service.
• •Species treated: Small animals.

Pricing

No published pricing information is currently available for this clinic.

People

• •Carl (vet): praised in a recent review for being kind, engaging, and reassuring with an older dog during an out-of-hours visit.
• •Karl (role not stated): credited in an earlier review with caring for a young dog overnight after it went into shock, calling back as promised, and arranging transfer to the pet’s regular vet.
• •More broadly, reviewers often describe the team as professional, friendly, compassionate, and clear in their explanations, with positive mentions of both vets and nursing staff.

Reviews

Google shows a 4.0-star rating from 211 reviews.

• •Many owners describe quick access when their own vet is closed, including immediate booking, directions to the nearest clinic, and being greeted at the door.
• •The most consistent praise is for a professional, friendly and compassionate team, with owners saying staff took time to assess pets properly and helped them feel reassured.
• •Reviews include examples of prompt treatment in urgent situations, such as a dog seen at 1am for an eye infection and pets responding well after out-of-hours care.
• •A smaller number of lower-rated reviews focus on cost and access policies, including one complaint about a £302.50 out-of-hours consultation fee and another from an owner frustrated that the pet had to be brought in rather than being treated from a urine sample or via a home visit.