Telford Madeley Vets4Pets Ltd

Took my two boys for their annual boosters today. Alex was so thorough and so good with both dogs. She talked us through lots of things to keep them healthy. As always the staff in reception were great. The boys were especially happy that they got a treat each off Alex for being good 😊

Nathan & the team went above and beyond in their treatment of my fur boy Dudley

I would like to say a huge thank you to Nathan and his wonderful team for everything they did for my little Bella. ❤️ At the beginning of November last year, Bella’s breathing suddenly became very rapid. She was coughing a lot and couldn’t lie down comfortably, so I rang the vets and they got us in straight away. Nathan examined her thoroughly and explained that she was suffering from congestive heart failure. He started her on heart and water medication and also gave her an emergency injection. When we got home, Bella was so poorly that she wouldn’t eat, which meant we couldn’t give her medication. I rang the vets and explained the situation, and they told me to bring her in when her next tablets were due. For the next couple of days, they kindly helped me administer her medication until she was eating again and we could manage it ourselves. Over the following few months, whenever Bella’s symptoms returned, I only had to ring the vets and they would see her the same day. Nathan would carefully assess her and adjust her medication when needed. I will always be so grateful for the care and attention they gave her. Sadly, on Friday, Bella took a turn for the worse. Once again, the vets got us in straight away, but my husband and I were faced with the heartbreaking and difficult decision to let our precious girl go. Nathan and the staff who were there that day were incredibly kind, compassionate and supportive. They took the time to explain everything to us and made sure we understood what would happen. They gave us a private room and allowed me precious time alone with my little Bella, both before and after she passed. That meant more to me than I can put into words. To all the staff at the vets (I think I’ve met nearly all of you!), thank you so much for everything you have done for Bella and for us. Your kindness, care and compassion throughout her illness, and especially on the day we had to say goodbye, will never be forgotten. Today, I received a handwritten sympathy card in the post with some lovely messages from the team. Such a thoughtful gesture may seem small, but it meant an enormous amount to me at such a sad time. ❤️ Thank you all from the bottom of my heart for caring for my little Bella and for helping us through one of the hardest days we have ever had. She was very loved, and I’m so grateful that she was in such caring hands. 🐾❤️

By far the best vets from experience in Telford My dog had surgery with them run up to the surgery and after surgery they gave my dog the best possible care even follow up phone calls to check how she is doing all staff very friendly Keep it up

Charlie has suffered with pain regarding trapped nerves in his spine. We consulted the vets at madeley who suggested Librela to ease the pain which he started monthly. Charlie is an extremely nervous little dog who isn’t afraid to bite and has a strong aversion to strangers. The vets and nurses at madeley vets 4 pets have been nothing but patient and understanding with him, working to gain his trust every appointment. He now will happily munch away on treats whilst getting his injection and even a fuss. He also is more himself now and doesn’t suffer from pain. Thank you guys!

I have never been keen on this vets and wasn't sure why , I didn't need there service very often so just stuck with them , untill my dog started limping on her back leg, took her to see the vet who never x-rayed her leg but told me she has snapped her cruciate, which I accepted , they know more then me. Anyway was told she would need surgery but they can't do it , referred to another who wanted 3k , which is fine as I know vets aren't cheap but in all of this I realised they are not in the job for the love of animals it's purely for money, over the 4 years no one as ever stroked or interacted with my dog at all, no one as called to see if nala had her operation or to even see how she is , all iv had is them reminding me to open my purse for annual vaccinations again. I just feel this vets don't offer any kind of love or support towards your pet

took my dog here last week and they were absolutely wonderful with her. she typically gets a bit anxious at the vet, but they handled her with such calmness this time. it was great to feel like they truly listened instead of hurrying us along.

Money money money. Let's empty the clients bank accounts is this vets' policy. When we explained that money was tight, the vets used emotional blackmail and when that didn't work refused treatment unless certain tests and extras were included. The hidden costs mean they charge extra in the long run. When we moved here, we were warned not to use them as they have a very bad reputation in Madeley. There are two other Vets in Madeley. I would advise anyone to use these instead. On the good side the nurses are lovely and kind and our dogs were given a good dental. Sadly, I reported an adverse reaction to one dog's routine vaccination. It was not recorded despite promises to do so. When they called him again for the 2nd jab I explained he would not be having it because he had been so poorly after the first. I was told it was not recorded, but they promised to write this on his notes. When we transferred to another Vet it was still not on his notes. Also our dogs weights were recorded inaccurately and we were charged double the price for the epilepsy medication.

Lovely people and great service

Brilliant support for our guinea pig and really helpful with their advice