Severn Edge Veterinary Group - Madeley – Vets in Telford
AI Overview
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Severn Edge Veterinary Group in Madeley, Telford, is a well-regarded clinic known for its comprehensive veterinary services and as a veterinary nurse training facility. This clinic boasts an impressive rating of 4.7 stars from 154 reviews, indicating a high level of customer satisfaction. The feedback highlights the clinic's friendly and supportive staff, which is a recurring theme in many positive reviews.
However, some customers have raised concerns about the clinic's pricing structure, describing it as expensive. For instance, one reviewer mentioned a significant cost difference for an emergency procedure compared to another vet. Despite this, the clinic receives praise for its caring and empathetic approach, especially in critical and end-of-life situations. Reviewers have noted the staff's kindness and professionalism during difficult times, which is a significant aspect of veterinary care.
The clinic is commended for its convenient location and facilities, making it accessible for pet owners. While there are mixed reviews regarding specific interactions with certain staff members, the overall consensus leans heavily towards a positive experience, with personal mentions of the supportive nature of the front desk staff and the compassionate care provided by individuals like Adrian, a noted staff member.
In summary, Severn Edge Veterinary Group - Madeley is a trusted choice for many pet owners in Telford, especially for those who value a compassionate and comprehensive approach to veterinary care, despite the relatively higher costs associated with their services.
Animals Treated
Dogs
Cats
Small Mammals
Horses
Cattle
Sheep & Goats
PigsSpecial Services
Veterinary nurse training provided
Location
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Animals Treated at Severn Edge Veterinary Group - Madeley
Animals We Treat
Companion Animals
DogsCatsSmall MammalsFarm Animals
HorsesCattleSheep & GoatsPigsOpening Hours – Severn Edge Veterinary Group - Madeley
Opening Hours
Hours
Reviews for Severn Edge Veterinary Group - Madeley
Note: Showing the 5 most recent Google reviews out of 154 we track in total. Recent reviews may not be representative of overall sentiment.
Amanda Jones
a year ago
Probably one of the most expensive vets around, most staff are friendly but they are taking lots of monet from you, one vet in particular was very rude to my husband saying our dog was overweight and its animal cruelty and she could report us,she was rude snapping at my husband and hardly took any notice of our two dogs just did what she had to do (vacations),never had this before from anyone he's very much loved well exercsed and healthy , my husband was so upset when we came out we are now changing vets and we've been with them years. We have 3 dogs registered here and over the years spent a lot of money but this just ruined it for us it was so unfriendly and a horrible experience, just to add the young male vet nurse is lovely and always nice.
Ian Watson
2 years ago
Went here for my cat they charged us £150 just for a consultation and an xray then tried to charge an extra £2000 for an emergency pyometra operation, Said to us that's the cheapest anywhere, I found animal trust vet in Shrewsbury only charged me £659 with free consultation, xray, overnight stay for 2 nights, medication and getting stitches removed. I would avoid going to seven edge vets and go to animal trust if money is tight as consultations are FREE
Abbie O'Hanlon
2 years ago
Took our dog for her post op check to this branch practice as closer to home for us over the main hospital. In Bridgnorth. Staff were friendly and helpful. Happy to work with my dog at her level and came outside the practice where she was more comfortable. Great for dropping in and weighing your pet. Good location and great parking facilities considering its on a highstreet.
janet brown
4 years ago
I had to take our furbaby as an emergency, pour old man was struggling to breath, the vet (so sorry I don't know his name) was so kind and thoughtful of my feelings as nothing could be done for him. We had nearly 20 years with chubbs and he will be missed dearly, all staff was so kind and caring to chubbs and ive received a beautiful sympathy card today. Highly recommend this vets, and thank you so much to all the staff that work there for being so caring
Lisa Earles
6 years ago
I would like to say a massive thank you to everyone at Severn edge vets Madeley.Recently I had one of my dogs put down due to old age and illness.It was very stressful as you can imagine.😢All the staff treated us with the dignity and respect and we felt the warmth from the surgery.Theres a mature lady and man that work on the desk.My goodness what lovely personality’s they have and are super kind and very supportive 👍🙌Adrian your a very kind and gentle man thank you so so much. We still have 4 dogs with the vets and super happy we have you to look after us🙌
