Severn Edge Veterinary Group in Madeley, Telford, is a well-regarded clinic known for its comprehensive veterinary services and as a veterinary nurse training facility. This clinic boasts an impressive rating of 4.7 stars from 154 reviews, indicating a high level of customer satisfaction. The feedback highlights the clinic's friendly and supportive staff, which is a recurring theme in many positive reviews.

However, some customers have raised concerns about the clinic's pricing structure, describing it as expensive. For instance, one reviewer mentioned a significant cost difference for an emergency procedure compared to another vet. Despite this, the clinic receives praise for its caring and empathetic approach, especially in critical and end-of-life situations. Reviewers have noted the staff's kindness and professionalism during difficult times, which is a significant aspect of veterinary care.

The clinic is commended for its convenient location and facilities, making it accessible for pet owners. While there are mixed reviews regarding specific interactions with certain staff members, the overall consensus leans heavily towards a positive experience, with personal mentions of the supportive nature of the front desk staff and the compassionate care provided by individuals like Adrian, a noted staff member.

In summary, Severn Edge Veterinary Group - Madeley is a trusted choice for many pet owners in Telford, especially for those who value a compassionate and comprehensive approach to veterinary care, despite the relatively higher costs associated with their services.