
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Telford Madeley Vets4Pets Ltd, located in Telford, is a veterinary clinic that provides a range of services, including 24/7 emergency veterinary care. The clinic has garnered a solid reputation with an overall Google rating of 4.6 stars based on 348 reviews, indicating a generally positive perception among its clients.
The clinic's team is noted for their professionalism and dedication. A standout mention goes to Nathan, who is praised for his caring approach and thorough explanations, particularly in complex cases such as dental surgery for pets with additional health concerns. Clients appreciate the detailed care and attention provided, which is especially reassuring for pet owners during stressful situations.
Despite the strong overall rating, there are some negative experiences reported. A couple of reviews highlight issues with customer service, particularly concerning the reception staff's attitude. One reviewer reported dissatisfaction with the handling of their pet's medical needs, which led to a tragic outcome. Another review mentioned that a lack of preparedness from a new vet led to a less satisfactory visit.
On the flip side, positive feedback frequently highlights the accommodating nature of the staff, who go the extra mile to fit in unexpected appointments, and the friendly atmosphere that eases the stress of vet visits. Helen Lloyd and Kelly Robinson's reviews underscore the clinic's efforts to provide compassionate and effective care, which aligns with the overarching positive sentiment reflected in the majority of the reviews.
While the clinic's pricing details are not explicitly mentioned, the comprehensive care and emergency services suggest a well-rounded veterinary practice committed to high-quality pet care.
24/7 emergency care available
Loading map...
Phone: 01952 682100
Email: telfordmadeley@vets4pets.com
Website: https://www.vets4pets.com/find-a-practice/vets4pets-vets-in-telford-madeley/
